Our mission is to continue to deliver on the most meticulous aspects that make us unique. Supporting and recruiting the right staff is fundamental to serve effective results time and time again. We believe that by building on the micro details coupled with our commitment to deliver an exemplary service underpins our reputed, quality, lasting tenancy agreements completed in record time.
Our property team are local experts, with senior members having several years experience.
We pride ourselves on providing timely and accurate data-driven advice when on demand,
Serving a suite of options individually tailored to our West Suffolk and East Cambridgeshire clients.
Whatley Lane Team
As one of the area’s leading estate agents, we understand how a landlord can maximise the value of their property and how careful preparation can make the whole process run more smoothly. As a member of The Property Ombudsman and Association of Residential Letting Agents, we adhere to the industry codes of best practice to ensure that your property transaction stays ahead of the regulatory curve.
To learn more about our tiered approach to letting please follow the button below. We have carefully listed all the phases and services that we deliver as standard to our Let Only and Elite Property Rental Management services. Alternatively, if you prefer to talk – you are always welcome to come by the office to talk through which option is best for you.
Our client commitment is considerable, we know the nuances that are the measure of success and the margins and work involved in managing property. We tailor our service provision to suit your needs, if you want peace of mind Whatley Lane are the obvious choice.
Alternatively we have created many guides – you will find the guide link in the following section on this page.
Quite literally, we are the only agent creating detailed, sophisticated guides on the specialist areas covering every facet of property rental management.
Whatley Lane estate agents are specialists in rental property management and tenant sourcing of high quality property.
Contact us to ask about our Good to Know guide to Letting your Property as well as detailed booklets on Lets with Pets, Landlord taxation and USAF & Corporate relocation.
Whatley Lane’s boutique agency is designed to give landlords complete peace-of-mind. Robust own and third-party checks take measures to ensure that tenants are not only financially suitable to rent a property, but also that they have a proven record of looking after the properties they live in.
Fantastic and personal service. The team are so efficient and I honestly cannot thank you enough for your hard work!
Tenant Find Only
If you have the time or inclination to manage a property investment all by yourself then our Let Only is the best fit. Let us launch our all-inclusive marketing of your property, conduct viewings and source you a quality tenant, handle robust ‘belts and braces’ reference checks, craft a tenancy agreement with special clauses (if necessary for a company let, USAF or corporate relocation), collect the first month’s rent and lodge the deposit with a government approved Tenancy Deposit Scheme, check-in your tenant, arrange an inventory and then handover the management of the tenancy to you.
By far our most popular choice for both landlords and tenants is our Elite Management service. We handle the tenancy from end-to-end helping eliminate void periods and deal with any and all unforeseen issues that may arise. Literally your investment becomes our responsibility and we provide you with the complete hassle-free and peace-of-mind solution.
In addition to our Let Only service tier, your local lettings expert will affect day-to-day maintenance and repair issues utilising our army of local vetted qualified contractors, collect and promptly transfer by BACS rent payments and take appropriate measures on those rare occasions of late payments including serving notices, holding keys (accidental lock outs or misplacing of keys by your tenant(s) do happen more than you might think!), be on hand 24/7/365 in the event of emergencies, mitigate risks by keeping ahead of the myriad of changing government legislation and upholding required landlord safety and regulation standards while maximising return from rent renewals in line with market movements, mediate disputes (our landlords and tenants like the arm’s length nature where we step in as an independent party to seek a resolution or find a compromise), negotiate the return of a deposit if damages occur, ensuring your property is returned in the same pristine condition as originally found – after all quality attracts quality and this is why our happy tenants reside in our fully managed properties over many years!
Landlords who opt for our Elite Management also enjoy the full privilege of our service pledge benefits… unmatched by many agents.
Whatley Lane have created service levels to suit those of you requiring a quality service, if you appreciate our core values you will appreciate that each is delivered individually to suit you, as an individual.
If you are just starting out on letting your property or are an experienced property investor requiring the management of an established portfolio, we have a service level to suit you.
If you prefer to contact us to talk through your options – we would be happy to help.
We provide a number of online resources – contact forms, portals and 360 property tours and videos. This means we are at your service 24/7.
Our offices are manned during the week and you will often get a response during the weekend, we generally keep the weekends free to allow for property viewings and management.