the best estate Agents in Bury St Edmunds

Your Estate Agent in Bury

Setting the Standard

Always happy to help

The Bury office, the newer of the Whatley Lane offices prides itself in delivering high quality service levels across all property provisions. Leading the way in setting exceptional standards in the delivery of professional advice and premium property marketing.

This standard extends further to ensure a ‘best match’ policy as opposed to ‘first past the post’ for all Sales and Lettings activities as well as going above and beyond in communications, advice and chain-chasing – putting the homeowner interests at the core of their service delivery, striving to be the Best estate agents in Bury St Edmunds.

Located in the heart of town, discover the uniqueness of Boutique and the peace of mind afforded by a full service property agency, fulfilling all your estate agent needs.

Bury St. Edmunds

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The Best estate agents for Property Sales, Rentals and Property Management

Country Homes Sales

Whatley Lane are experts in quality and high end property, regularly preparing for sale and managing the completion for properties exceeding 1.2M

An all inclusive service, preparing the highest quality sales details, marketing and photography to ensure potential purchasers are vetted and matched.

Elite Property Management

The evolution of a truly elite service offering for landlords and property investors was born from the Bury St. Edmunds branch.

Providing a service that actually provides peace of mind that all your property matters are taken care of and with the expertise to guide and advise on long-term portfolio management.

Full Service Agency

Spearheaded by James the Bury Office can provide a complete suite of high-end property services that include property acquisition and off-market sales, pre-build and pre-market advice to developers as well as premium quality Marketing and Management for Sales and Lettings instructions.

Residential Sales & Lettings


After completing his BA History of Art at the University of East Anglia, focused in architecture and the evolution of the English Country House, James achieved a RICS accredited MSc in International Real
Estate at the Royal Agricultural College Cirencester which included an exchange programme at the
National University of Singapore, working in asset management at Colliers International.

James established the boutique Bury St. Edmunds estate agency with notable achievements including the sale of The Northgate Boutique Hotel and Sir John Soane and James Oakes blue plaque Georgian gem on
Guildhall Street – arguably one of the finest townhouses here. Also developing a robust lettings portfolio
of high-end buy-to-let properties, while concluding various country house sales in the West Suffolk area.

He is now on a focused on a tree planting mission of mangroves in Madagascar in a bid to restore Mother Nature with proceeds from each successful property transaction. The aim is to not only be the best estate agent in Bury St Edmunds, but also the most sustainable estate agency.

Prior to joining Whatley Lane, James worked for several luxury brands in the UK and Europe, including Rolls-Royce Motor Cars, Jaguar and Moët & Chandon. He also worked as a commercial property analyst for an Islamic investment bank in the City and as a sales and lettings manager at an independent agency in the fast-paced residential London Docklands and corporate relocation markets.

Outside of work, James has a passion for country pursuits, wine harvesting, marathon running, art and architecture. Also a foodie and cooks a wicked steak; receiving the prize in Bury St. Edmunds 2017 episode of the acclaimed TV series Come Dine With Me and was once under the guise of a graffiti artist on Channel 4’s BAFTA award-winning series Faking It.

Sales & Lettings Facilitator

Our first-class honours degree graduate in Geography with Business brings a meticulous eye and structured approach to every facet of the sales and lettings process.

As Head of our Social Impact Squad, Charlotte cultivates our sustainability movement, monitoring and energising our tree planting mission. Always passionate about the environment and encouraging climate positive behaviours, having been Ambassador of the People and Planet Society at Newcastle University harnessing various community initiatives to drive change.

Charlotte is adept at handling our unique Landlord account management payment systems, organising our army of well-vetted contractors and maintaining momentum in sales progression. Soon to gain a coveted ARLA property management lettings qualification, her collection of Google Reviews from satisfied customers speaks volumes.

Currently living a slice of Suffolk country life, Charlotte enjoys dipping in and out of nearby Cambridge with its architectural wonders. With a pied-à-terre in this global city, now a vibrant investment property which has been a hands on introduction to carving a career in real estate.

Outside of work, Charlotte enjoys spending time with family and friends, enjoying good food and company and exploring new places… Santorini has recently been ticked off the bucket list!


Zach is the latest member of our team and brings with him a refreshing and consistent dynamism and enthusiasm to all things property!

He has a unique international real estate perspective, having grown up and lived in Dubai for over 15 years – a global construction mecca – witnessing at first-hand accelerated growth in developments and is all too aware of market swings and the importance of timing when investing in property.

As a lettings negotiator, Zach is astute at successfully sourcing the right tenants and delivering win- win outcomes for his landlords that often require diplomacy and delicate comprise. He has carved a niche in USAF lettings, understanding and acting on customer requirements that have earned his star-rated Google Reviews.


At a young age, Zach has had immersive experience in his own family’s development portfolio of apartments and villas and along the way involved in the many modern design finishes. Now a town resident, he appreciates the old world charm of Bury St. Edmunds and the surrounding villages with its diverse architecture.

Outside of work, he enjoys varied interests. If you can’t spot him in a local gym, he’s watching F1 racing … being a former young race champion (2nd place in UK LGM Championship).

The Areas we cover
Property Specialists

Bury St. Edmunds is often referred to as the jewel in the crown of Suffolk is sited between Thetford and Sudbury and the town itself providing exceptional property. For those of you preferring a more rural location there is plenty of choice – with Woolpit and Hinderclay proving popular for those wanting more of the Suffolk Countryside on their doorstep.

Our staff are happy to help guide you through the options that West Suffolk provides and truly know the best places to live to suit your preferences. If you are interested in learning more about the town of Bury St Edmunds we have compiled a page of information about the schooling, businesses and opportunities the town affords . If you would like to find more information about the range of real estate and estate agency services we provide from our Bury St. Edmunds office please visit our Property Guides Page, providing useful links and downloadable guides.